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Returns Policy

Incorrect, faulty or missing goods

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we will gladly make good any shortage or non-delivery, refund, replace or repair any damaged or defective goods, provided that you notify us of the problem within 3 working days of delivery of the goods. At our discretion, we may require to see the goods for inspection before making a decision. This does not affect your statutory rights.

Our policy is normally to refund, rather than replace. At our discretion this may be as a payment or credit on your account. If you require a replacement item, we would advise you to make a separate order.

Returns

To enable us to handle any returns as quickly as possible, please follow the simple instructions below:

1. Please contact our Customer Services Team on 0131 333 6900 or email sales@leonardhudson.co.uk and request a returns authorisation code. A Returns Form will then be provided for you to complete and enclose it with the product.

2. Wrap the package securely and address it to the following address:

Leonard Hudson, 2 Queen Anne Drive, Edinburgh, EH28 8LH (for the attention of Customer Services).

3. It is recommended that you keep a receipt of postage, as unfortunately Leonard Hudson cannot be held responsible for items which may get lost in the post.

4. Following receipt of your return, we will contact you via email, telephone or letter.

Clothing

We have a range of plain stock to order now.    

SCHOOLS/CORPORATE: further details available via log-in at top of page, by telephone to 0800 018 14 12 or email to sales@leonardhudson.co.uk 

Specially made or ex-catalogue items also available.  Additional and complementary items are to be found within the Accessories range.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

Accessories - Bags, Ties, Badges, etc

Sportswear

We have a range of plain stock to order now. 

SCHOOLS/CORPORATE: further details available via log-in at top of page, by telephone to 0800 018 14 12 or email to sales@leonardhudson.co.uk

Specially made or ex-catalogue items also available.  Additional and complementary items are to be found within the Accessories range.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

 

Clearance

Clearance items represent value-for-money bargains at sale prices, and in order to save you extra postage these can be added to your basket when purchasing other items. This category typically represents either ends of ranges, discontinued items or incomplete size scales and is for plain products (i.e. without logo).

Contact Us

Leonard Hudson
Lynwood House, Main Street
Newton
Edinburgh
EH52 6QY

Leonard Hudson Teamwear

© 2017 Leonard Hudson Teamwear