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How to Order

How do I sign in to Leonard Hudson.co.uk?
How can I view / change my personal details held by Leonard Hudson?
How can I contact Leonard Hudson?
Whom should I contact about a technical query?
How can I open a Leonard Hudson invoice account?
Does Leonard Hudson.co.uk accept international orders?
What is a product code?
Can I have my order embroidered or screen- or transfer-printed?
What are promotional codes and how do I use them?
How do I select the correct size garment?
How do I view the shopping basket?
How can I pay?
How do I return an item?
How can I view my order history?
How can I change my log-in details / password?
Why am I not able to pay on my Leonard Hudson invoice account?
How do I log out completely?

 

How do I sign in to Leonard Hudson.co.uk?

You can sign in from the homepage or by clicking the log-in link from any point in the website which is located in the top left-hand corner.

SCHOOLS/CORPORATE: If you are a new customer, or an existing Leonard Hudson customer but have not shopped at www.leonard hudson.co.uk before, you will be required to register as an online customer. Please use the create an account feature on the log-in page.

PARENTS/RETAIL: When purchasing goods via the Find My School or Parents links, you will be asked to register your details during the payment process. For repeat visits, you can sign into a log-in link at the top-left of the screen on most pages of the website.

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How can I view / change my personal details held by Leonard Hudson?

When you are signed in, you can select My Details, where there is the option to view the account information we hold for you. Our customer care team will be happy to assist if required, in which case, please email the changes required to sales@leonardhudson.co.uk.

You are able to make changes to your email address and password online by following the My Details link and then selecting Change email address and/or password.

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How can I contact Leonard Hudson?

Our customer care team will be pleased to assist with any enquiry and are contactable on 0800 018 14 12 or can be emailed at sales@leonardhudson.co.uk

For full contact details, please see the Contact Us page.

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Whom should I contact about a technical query?

Should you have any technical queries, please email us at sales@leonardhudson.co.uk or telephone 0800 018 14 12.

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How can I open a Leonard Hudson invoice account?

If you are a school/corporate customer and would like to apply for a credit facility (subject to status) with Leonard Hudson, please contact our sales team on 0800 018 14 12 or email sales@leonardhudson.co.uk, or Contact Us at Leonard Hudson.

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Does Leonard Hudson.co.uk accept international orders?

Subject to account status, overseas customers are welcome to order from Leonard Hudson.co.uk. Should you wish to place an order or make an enquiry, please call our international markets division on +44 (0)131 333 6900 between the hours of 08:00 and 17:00 GMT/BST (Monday to Friday), alternatively, email: sales@leonardhudson.co.uk or Contact Us at Leonard Hudson.

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What is a product code?

A product code is used to identify each unique style.

If you know the product code of the item you want to order, you can enter it into the search box rather than using the side navigation to find the item.

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Can I have my order embroidered or screen- or transfer-printed?

For customers with an existing account, there is provision to place orders for embroidered or printed items online. Please call 0800 018 14 12 for further information and to place your order, or email sales@leonardhudson.co.uk or Contact Us at Leonard Hudson.

For further information regarding the costs and benefits of embroidery and screen/transfer printing, please access the Printing & Embroidery link. In many cases, the cost of the item will already include these costs.

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What are promotional codes and how do I use them?

A promotional code entitles you to a specific offer and is specific to the offer that is being promoted.

If you have a code, you will need to enter it during the checkout process on the basket screen. Please click the Submit button in order to apply the discount to your order.

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How do I select the correct size garment?

Each garment is linked to a size chart which you can check your measurements against to see which size you should order.

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How do I view the shopping basket?

You will be shown an overview of your shopping basket each time you add an item. Alternatively, you can view your basket at any time by clicking on the View basket link.

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How can I pay?

Leonard Hudson accept card payments through most major card providers, via our Sagepay payment Gateway.  The card-availability selection, which includes VISA, VISA Debit, VISA Electron and Mastercard, will be shown during the payment process.

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How do I return an item?

A credit or replacement (depending on the circumstances) can be made for unwanted, unworn items, subject to the process in our Returns Policy.

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How can I view my order history?

Follow the instructions below to view your order history.
Register / log-in to the website.
Click My Orders at the top of the screen.
Select View Details to the right of the applicable order entry. There are then two methods for viewing your order history:
Select 'click here to view all orders'
Use the order number, delivery account number, order date, status or time period fields as criteria to refine your search
To maintain site performance results are limited to 99 orders. If the order you wish to view does not display, return to the initial screen to refine your search.
When you have found the order you wish to view click 'select'. The order details will appear including the item & description, colour, size, length, quantity ordered and dispatch information. The 'track' link enables you to view the tracking information held for each item in this order on the courier's website.
To view other orders, return to the initial 'view order history' screen and follow this process again.

Please note the order history function is for information purposes only and is not a system for placing repeat orders.

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How can I change my login details / password?

You are able to make changes to your email address and password online by following the My Details link and then adjusting the area for change.

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Why am I not able to pay on my Leonard Hudson invoice account?

Depending on your account status, and in any case for Parent/Retail sales, you will be required to pay by credit/debit card, which can normally be done via our on-line payment gateway. If this is not your first purchase with Leonard Hudson and you have an invoice account set up for which you are not being given the option to pay online, please contact our Customer Care team on 0800 018 14 12 to arrange a payment.

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How do I log out completely?

In order to logout completely, you should click on the logout button at the top right of your under the basket summary.

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Clothing

We have a range of plain stock to order now.    

SCHOOLS/CORPORATE: further details available via log-in at top of page, by telephone to 0800 018 14 12 or email to sales@leonardhudson.co.uk 

Specially made or ex-catalogue items also available.  Additional and complementary items are to be found within the Accessories range.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

Accessories - Bags, Ties, Badges, etc

Sportswear

We have a range of plain stock to order now. 

SCHOOLS/CORPORATE: further details available via log-in at top of page, by telephone to 0800 018 14 12 or email to sales@leonardhudson.co.uk

Specially made or ex-catalogue items also available.  Additional and complementary items are to be found within the Accessories range.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

 

Clearance

Clearance items represent value-for-money bargains at sale prices, and in order to save you extra postage these can be added to your basket when purchasing other items. This category typically represents either ends of ranges, discontinued items or incomplete size scales and is for plain products (i.e. without logo).

Contact Us

Leonard Hudson
Lynwood House, Main Street
Newton
Edinburgh
EH52 6QY

Leonard Hudson Teamwear

© 2017 Leonard Hudson Teamwear