Leonard Hudson want you to enjoy quality experience when dealing with us. Our pursuit of quality of course does not stop at the product range which is on offer, but extends to the service and the means of carrying-out transactions and handling communications.
We always aim to source goods that are of good quality and that will give lasting satisfaction and value for money to you, the customer. There are often cheaper goods to be found out there, but our long experience in the clothing trade – extending back to 1879 to when the founding family’s first retail shop was opened – has taught us that the cheapest is not always the best option, in fact quite the reverse, particularly when we are dealing with some of the most prestigious schools in Great Britain.
We know well that our customers expect good value for money and often prefer the option of a less expensive item which still looks good and wears well for term after term. Leonard Hudson’s experience in dealing with all types of schools means that we are not just concerned with a particular sector or type of school profile. We know that dads and mums the length and breadth of the country, as well as abroad, want their child to go to school looking good and that they don’t want the garment or article to be fit for the bin a fortnight later. That’s why quality is important to us and why that influences us in all our buying decisions, and also why we offer our money-back guarantee in the unlikely event of a manufacturing defect.
At Leonard Hudson we know that the best customer is a satisfied customer, which is why our systems are geared up to help is achieve that consistent aim.