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Returns Policy

Incorrect, faulty or missing goods

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we will gladly make good any shortage or non-delivery, refund, replace or repair any damaged or defective goods, provided that you notify us of the problem within 3 working days of delivery of the goods. At our discretion, we may require to see the goods for inspection before making a decision. This does not affect your statutory rights.

Our policy is normally to refund, rather than replace. At our discretion this may be as a payment or credit on your account. If you require a replacement item, we would advise you to make a separate order.

Returns

To enable us to handle any returns as quickly as possible, please follow the simple instructions below:

1. Please contact our Customer Services Team on 0131 333 6900 or email sales@leonardhudson.co.uk and request a returns authorisation code. A Returns Form will then be provided for you to complete and enclose it with the product.

2. Wrap the package securely and address it to the following address:

Leonard Hudson, Lynwood House, Main Street, Newton, Edinburgh, EH52 6QY (for the attention of Customer Services).

3. It is recommended that you keep a receipt of postage, as unfortunately Leonard Hudson cannot be held responsible for items which may get lost in the post.

4. Following receipt of your return, we will contact you via email, telephone or letter.


Clothing

We have a range of plain stock to order now, or we can embroider/print with your own design(s).    

SCHOOLS/CLUBS/BUSINESSES: further details available via Contact Us at top of page, by telephone to 0333 880 3993 or email to sales@leonardhudson.co.uk 

Specially made or ex-catalogue items also available and we welcome your enquiry.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

Accessories - Bags, Ties, Badges

Accessories items can be found under a new trading name Lynendo


If you would like to order any Ties, Bags, Badges, Headwear and other Accessories items, please click on the link below which will take you to the new Lynendo website. 


We look forward to hearing from you! 

If you have any queries about this transition, please simply email us at sales@lynendo.com or call us on 0330 122 8900 and one of our friendly sales team will be in touch. 

www.lynendo.com

Sportswear

We have a range of plain stock to order now, and we can embroider/print with your own design(s).    

SCHOOLS/CORPORATE: further details available via log-in at top of page, by telephone to 0333 880 3993 or email to sales@leonardhudson.co.uk

Specially made or ex-catalogue items also available and we welcome your enquiry.

PARENTS/RETAIL: ranges which are accessible via the Find My School search or within a school profile can be ordered on-line.

 

 

Staff Uniform

We have a range of plain stock to order now, or we can embroider/print with your own design(s). 

SCHOOLS/CORPORATE: further details available via Contact Us at top of page, by telephone to 0333 880 3993 or email to sales@leonardhudson.co.uk

Specially made or ex-catalogue items also available.

Contact Us

Leonard Hudson
Lynwood House, Main Street
Newton
Edinburgh
EH52 6QY

Leonard Hudson Teamwear

© 2023 Leonard Hudson Teamwear