Leonard Hudson want you to enjoy quality experience when dealing with
us. Our pursuit of quality of course does not stop at the product range
which is on offer, but extends to the service and the means of
carrying-out transactions and handling communications.
We always aim to source goods that are of good quality and that will
give lasting satisfaction and value for money to you, the customer.
There are often cheaper goods to be found out there, but our long
experience in the clothing trade – extending back to 1879 to when the
founding family’s first retail shop was opened – has taught us that the
cheapest is not always the best option, in fact quite the reverse,
particularly when we are dealing with some of the most prestigious
schools in Great Britain.
We know well that our customers expect good value for money and often
prefer the option of a less expensive item which still looks good and
wears well for term after term. Leonard Hudson’s experience in dealing
with all types of schools means that we are not just concerned with a
particular sector or type of school profile. We know that dads and mums
the length and breadth of the country, as well as abroad, want their
child to go to school looking good and that they don’t want the garment
or article to be fit for the bin a fortnight later. That’s why quality
is important to us and why that influences us in all our buying
decisions, and also why we offer our money-back guarantee in the
unlikely event of a manufacturing defect.
At Leonard Hudson we know that the best customer is a satisfied
customer, which is why our systems are geared up to help is achieve that
consistent aim.